50s firmware not updating over wifi or computer
Have a 2 pack of 50s units. One updated just fine, one is giving me a very hard time. Tried a factory reset, bluetooth connects fine with the new Sena Motorcycle app but it immediately says to plug via wifi adapter or computer for a firmware update to the 50s.
wifi adapter is connected to my network, but it does not begin to update the 50s and I've let it sit for a good hour and still no update starting. The wifi adapter has been updated to the most recent software (ver 1.12) and has a solid blue light indicating it's connected to my network. The app also sees the wifi adapter and confirms it has the updated software.
I also tried to use the PC app to update the 50s but the computer does not recognize the 50s is plugged in. I tried restarting the computer, uninstalling and reinstalling the app. I tried different USB-C cables, and verified the cable works for data with another device. Verified the computer is recognizing new USB-C devices being plugged in.
Any suggestions on what to try next?
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