10c Problems

I have used my 10c for the third time now. Every time I try to open my video files on my computer I keep getting and error that the video format is not recognized. I know it s MOV file so even running it on video conversions and youtube which accepts .mov files. I still get the same error. Now if I record short videos like around 2 minutes I dont run into that issue when doing a play back. Also during recording I can only snap 1 picture and if I try to snap another one the previous picture is over written. So far not happy with this product, shouldve stuck with my gopro.

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