A community forum for Sena users
I think a great way for you to hear the voice of your consumers is through a community forum allowing users to ask each other questions about bugs and glitches in the sena system. This will allow other users to give suggestions to the lesser of the technologically inclined while also giving you a huge source of information on the problems with your different Bluetooth devices. All while knitting together a community of consumers loyal to your product
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@Steven: That community forum you are suggesting already exists because that is what this whole forum is for.
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I am a new Sena user, having connected the 20S EVO to may Harley with WHIM interface. Is there a document I could read that gives me the facts about what this headset can do? So far I am only getting answers about what it can't do, i.e. Intercom doesn't work with my internal CB radio, or that I can't share music with my passenger and also use the intercom. For as expensive as this product is -- what can it do?
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Our customers are using the 20S EVO set to communicate with Motorola MXP600 radios. The Sena device regularly causes the MXP600 radios to reboot or block on a white screen. Motorola investigated this and came these conclusions:
1. the Sena device is hardcoded to use channel 2, it is not implementing the dynamic channel allocation as specified in the bluetooth protocol
2. the Sena device is not supporting min 12 slots eSCO parameters but works only with 6 slots eSCO parameters.
Do you have a new firmware available that fixes both issues? As these kits are being used by public safety operators and their communication is cut randomly, it is an urgent matter for us.
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Does either of the smart units pair with a smartphone on the Verizon network? I have an Android phone.
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My friend and I had 50R units and we were paired in a closed mesh which worked well. I recently bought a new HJC helmet and wanted to try the in-unit capability so I bought a 20B unit. Now, my friend can hear me clearly but I cannot hear her at all. There must be a problem with her setup but it's a mystery to us.
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My wife has the outrush helmet, i have the outrush r. We left on a ride with the intercoms working fine. Halfway through we stopped, left the helmets powered on, came back and all there was was intercom failed. Try again. Cant seem to reconect them and the batteries are both charged. Follow the basic instructions but cant seem to get the outrush jog dial into pairing mode.
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