20S not working with the Sena Motorcycle Smartphone App

Darrell Dixon

19. September 2024 08:13

I cannot get my S20 (older not EVO) to work with the Smartphone App, also cannot get the Radio Stations set in the PC App, I did get one added, but it is in all the presets, I set other station Presets in the PC App, but they did not save to the S20. Also is V2.2.2 the latest firmware?

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  Support Agent MB

  25. September 2024 10:50

  Firmware History

  The supported firmware version of each product differs by manufactured date.
  Check if your device has the latest version with Sena Device Manager or Sena Apps.

  FIRMWARE RELEASE NOTES

  v 2.2.2
  June 30, 2022

  • Improved iOS connectivity
  • Added support for the 2022 versions of RC3 and RC4

   

   

  you can always ask support for older firmware for your 20S if you want to continue use your FM Radio. 

   

   

  Sena has removed the FM radio feature from many of its products in recent firmware updates, and this decision has prompted various questions from users. Here are the potential reasons and explanations for why Sena may have taken out the FM radio functionality from all of its products:

  1. Focus on Core Communication Features

  • Reason: Sena has likely shifted its focus to enhancing the intercom, Bluetooth connectivity, and mesh communication features, which are the primary reasons people use their products.
  • Explanation: The removal of FM radio could have been part of a decision to streamline software and hardware development efforts, allowing them to focus more on improving intercom, sound quality, noise cancellation, and other communication-related features.

  2. Bluetooth Audio Advancements

  • Reason: With the rise of music streaming services, such as Spotify, Apple Music, and Bluetooth-enabled GPS devices, users are increasingly opting for Bluetooth connections to stream music directly from their phones or GPS units.
  • Explanation: Sena may have seen a significant decrease in FM radio usage among its users, making it a lower priority for future firmware updates. Most users now prefer streaming audio over FM radio due to the availability of more customized content and better sound quality.

  3. Firmware Simplification

  • Reason: Removing the FM feature might simplify the firmware and improve overall system performance.
  • Explanation: By eliminating FM radio functionality, the system's resources (such as processing power and battery life) can be dedicated to more frequently used features like mesh intercom, Bluetooth audio multitasking, and GPS integration. This can lead to faster processing, better audio handling, and longer battery life.

  4. Regulatory or Licensing Issues

  • Reason: FM radio features could be subject to different regulations or licensing fees, especially in certain countries.
  • Explanation: If regulatory bodies required licensing or if broadcasting rules changed in some regions, Sena may have decided that maintaining FM radio functionality across all markets was not worth the additional cost or complexity.

  5. User Experience and Bug Reduction

  • Reason: FM radio might have contributed to bugs or conflicts with other audio features, particularly with audio multitasking and Bluetooth connections.
  • Explanation: Sena products are known for integrating multiple audio sources, such as GPS, intercom, and music. FM radio may have caused interference or glitches when users tried to use it in conjunction with these other audio sources. Removing FM radio could help reduce software bugs and provide a more stable experience.

  6. Hardware Limitations

  • Reason: The hardware components needed to support FM radio might not have been as efficient or compatible with newer versions of Sena products.
  • Explanation: FM radio reception hardware takes up space and power, which might limit the potential for upgrades or new features. Removing the FM feature could free up space for better components, improved battery life, or additional features that users demand more, such as noise cancellation or audio multitasking.

  7. Market Demand and User Preferences

  • Reason: Sena might have conducted market research showing that most of its users no longer rely on FM radio, especially with the rise of smartphones and Bluetooth streaming services.
  • Explanation: With fewer people using FM radio, Sena may have determined that the feature wasn't worth maintaining or improving, and it likely wasn't a selling point for the majority of its customers. Sena may have chosen to allocate resources to more user-requested features, such as improved audio quality, mesh capabilities, and app integration.

  8. Firmware Update Strategy

  • Reason: Sena has been continuously rolling out firmware updates to improve the functionality of its products. The removal of FM radio could be part of a larger strategy to streamline the system and reduce unnecessary features.
  • Explanation: Firmware updates often aim to improve efficiency and focus on essential features. FM radio might have been considered an outdated feature that conflicted with newer improvements, and its removal could help future-proof the firmware.

  Conclusion:

  The removal of FM radio from Sena products likely reflects a combination of technical, market, and user preference considerations. Sena appears to be focusing more on features that enhance communication, sound quality, and connectivity while phasing out less-used features like FM radio, especially given the prevalence of Bluetooth streaming and app-based audio services.

   

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