Sena Motorcycle App not Detecting a SRL3 that is Paired with S22+
I have a new SRL3 device still in the box that I am trying to connect to the Sena Motorcycle app. Bluetooth pairs successfully but the Sena Motorcycle App just flashes on the 'Let's Get Your Device Connected' screen.
I have performed the following steps:
- Updated the SRL3 to 1.4.1 via the Win Sena Device Manager
- Factory defaulted the SRL3 and removed the Bluetooth connection from my phone
- Uninstalled/re-installed the Sena Motorcycle app
- Successfully paired the SRL3 with my Galaxy S22+ (Android 14)
Status is still the same, screen will darken with the progress circle and return about every second. I have left it in this state for apx 5min with no change.
The pairing is successful as music and phone calls work as expected.
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Same here, with a Impulse helmet with Galaxy s24 Ultra...
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Resolved with support this morning as a known issue that has been fixed.
Had to clear the app data on my s22+ and now the SRL3 is connected to the motorcycle app.
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Thank you for updating!
This fixed my problem also.0 -
Amazing post....
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same here with Galaxy S25 Ultra and GT-Air 3 and SRL 3. It works after update to 1.4.1 with Windows and new Installation Sena
Motorcycles App0 -
Was getting stuck the same way after installing SRL3 into my Neotec 3, fully charging it, updating firmware, pairing phone & helmet ...App kept saying "Let's get Connected" ....Grrrr..... uninstalled App from my phone, restarted phone, re-installed App, and BINGO...finds SRL3 and I'm away.
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