SMH5 compatibility to android app
Please find a way to make Sena SMH5 connect to the android app.
I've just purchased a brand new SMH5-FM and is very frustrating trying to learn all the commands and jog clicks to fully understand and use my Sena. Bluetooth 3.0 is not a restriction justification for the app because the bluetooth version is related to the protocol, speed and power consumption.
I understand that not all the functions the app can access on 4.1 bluetooth units could be reached on a 3.0 bluetooth. But basic things such as pairing units, FM presets should be quite possible.
Sena already have the app. Expanding the connectivity to the SMH5 would only bring more satisfaction to Sena customers and also increase Sena's reputation. Otherwise, why would Sena still sell SMH5 new units if they are obsolete?
Upgrading the firmware of SMH5 to make possible the universal intercom was a great shot. Connecting the SMH5 to Sena's App would also be another great shot and really bring joy to the customers who already own a SMH5 or just recently purchased a pair (such as me).
Best regards
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100% true and totally agree with you. This is something absurd and totally unprofessional on behalf of SENA. If the company decides to release an entry-level model it should supported in the exact same way as the top of the line model.
I've recently purchased my first ever intercom system for my motorcycle. I did not want to spend a ton of money since I didnt know if I was going to use it. Therefore I purchased SMH5. After pairing it with my phone's bluetooth etc. I downloaded the SENA app to use the additional features. To my DISSAPOINTMENT the specific model is NOT SUPPORT in the SENA app.
Since i really enjoy the intercom, I will probably upgrade to a full-featured model however i seriously doubt that I will go with SENA again in the future.
Totally unprofessional and totally amateurish.
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Hello. The SMH5 and the SMH5-FM does not have the hardware built into the headset and is not using the required version of Bluetooth that allows it to communicate with an app such as the Sena Utility App. Please see this FAQ on which products are compatible with the Sena Utility App: https://community.sena.com/hc/en-us/articles/360026501752-Which-products-are-compatible-with-the-Sena-Utility-App-
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