sena 10c pro wi-fi problem
I don't see sena 10c pro in wi-fi list in telephone.
I turn sena on? then I turn camera on, led blinks green but nobody can see SENA-xxxx in wi-fi list. telephones in capable with 5Mhz and 2,4 Mhz
-
Hi,
I had the same problem trying to connect to a Galaxy A5, my work computer was blocking their website from downloads and I could not find a solution online so contacted support on the SENA website. What they sent me fixed everything. The response is below for everyone else to use, the links are safe and Martha was very helpful.
Hi Graham,
Thank you for contacting Sena Tech Support.
I'm sorry to hear about the issue with your 10C Pro.
Unfortunately, the apps cannot do a firmware update on the 10cPro itself. If you have windows 7, 8, 10, in 64 bit, I've attached the program so you can download this from your email directly, and perhaps your office won't block it.
Once installed:
1. Turn off the 10cPro (should have sd card up to 64GB) and plug it into your pc using the original USB cable.
2. Follow the instruction until you will reach the Device recognition page. Make sure to push the phone button for 10 seconds before you click next. (NOTE 10C Pro needs to be off during this stage) It will prompt you with the latest firmware when the device is recognized.
Once the update is done, proceed with the Factory reset (attached) while the unit is on.
Uninstall the Sena camera app, reboot/restart the Galaxy A5, reinstall the Sena camera app.
Put the phone into airplane mode, enable wifi only, and try connecting back the 10cPro. You can follow the steps from this link https://www.youtube.com/watch?v=sspL8uilzxI
If still the same, please try a different phone for further isolation.
Martha
Tech Support Dept.Attachment(s)
SenaBluetoothDeviceManagerForWindows-v4.1-setup_x64.exe
10C Pro Buttons.jpg
10c Pro Factory Reset.jpg0 -
Additional for password issues.
If sena0000 isn't working as wifi password via camera app try 1234567890
0 -
I had this exact problem with wifi not showing up in wi-fi list, I tried restoring the firmware, updating firmware, factory rest, faulty rest, deleting the app, and reinstalling the app. It was so frustrating, It turns out for me my problem was having the charging cable attached was causing it not to show up in wi-fi list. Once I removed the cable and try to connect with wifi it finally shows up.
0 -
Hi Graham, I have same issue. Tried the 1234567890 but unable to connect to wifi too.'
Any other method that can help?
TIA
0
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.
Kommentare
4 Kommentare