Unable to update firmware on my SRL2
I need to update the firmware on my SRL2 Shoei system I have successfully updated my wife's but the USB will not communicate with my helmet system and my computer.
I cannot use the Sena utility on my phone it says I need latest firmware any ideas have you about this fault. Everything else appears to work fine.
Ps is there a reason our systems do not like to pair with my BMW gs 1250 dash you pair every thing then when you switch off the bike it will not automatically re-pair to each other.
Regards Paul Gibson
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I have exactly the same problem. Tried on both Mac and Windows same issue, slightly different error.
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Same problem. Any idea? Tried Windows 10 and an old Win7 PC. No connection at all. Everything was still fine with the old manager.
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Did anyone finda solution?
I am having a similar problem where I was able to update one unit from 1.0.7, but not another...0 -
I tried win 7, win 10 then another laptop we had win 8 finally worked. Crazy. The difference with win 8 seemed to add a step for some windows distribution. Go figure
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Thanks Dan Cannon,
That sounds like a lot of effort, and not ideal… Hopefully Sena are working on a fix to this issue/bug as we speak…?
That said, I won’t be holding my breath, as I am still waiting for Sena Support to respond to my Zendesk case #688981 on this matter. It has been 3 weeks since submitting the support case and all I have received is the default automated response. Also not great :/
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