WiFi Adaptor Won't Reset

The wifi adaptor will not reset with the paperclip method. No matter what I do, it is stuck with the wifi light on solid red and the firmware light on solid blue. It will charge my 50s, but is not detectable and will not allow a firmware update. Any ideas? 

I do not have access to a laptop to upgrade firmware, only my iphone or ipad, hence I want to get the cable working.

The unit is only a couple of months old, but has quite a few issues, hence I am hoping firmware upgrade will help. I can't take it back, as no one has stock for at least 6 weeks in the UK. 

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