Red Leader

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2. General Discussion
3. iPhone connection issues

After any factory reset (through the menu) and any firmware changes, be sure to tap the reset button located above the info sticker (model, serial #) to the left of the screw, with a paperclip. 

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2. General Discussion
3. Plastic broke that clamps 20s to helmet

Oh that's nice they're making it metal now! Good to see that they're improving the design from feedback. I wonder if you could use a hot soldering iron with a small piece of abs or lego, melt a gob...

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2. General Discussion
3. Wasn't phone conversation volume and phone media volume different before?

I'm pretty sure I recall it being different with the old firmware. In any case, we need that option for sure! 

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2. General Discussion
3. Horrible customer service for tech support!

Susan, Have you tried connecting your iPhone to your Nav VI, then connect your Nav VI to your 20S? Not sure if the Nav VI will adjust the music when it gives directions but if it does, there's your...

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2. General Discussion
3. Multi-language : when ?

That'a good point. You'd probably need France French, New Brunswick French, and Québec French options because they all sound really different.

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2. General Discussion
3. Excessive Interference Noise S20

It could be a poor connection between the Headset Main Unit (20S) and the Universal Helmet Clamp. Make sure the pins and connectors are clean and are in good contact. You can usually tell if the cr...

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2. General Discussion
3. Sena20s, iphone SE, TomTom Rider 400

Drücken Sie die Reset-Taste. Zurück von 20S. Benutze die Nadel.

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2. General Discussion
3. pitcrew intercom help need

Try the SR10 coupled to a two-way radio - PIT guy has the two-way radio, the drivers have a SR10+two-way radio. Or, for one-way communication, equip all drivers with two-way radios plugged into the...

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2. General Discussion
3. Only one intercom working on 20S

Try hitting the reset button - requires a thin paperclip or needle. See "Fault Reset" in your 20S manual for details.  Other thing too is to check your 20S is firmly contacting the pins on your Uni...

1. Community
2. General Discussion
3. Multiple 20S problems

After you do a firmware change, do the factory reset, AND then press that reset button (need a needle or thin paperclip) on the Headset Main Unit (see "Fault Reset" in the manual).  Usually I'll ha...