John T.
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Neueste Aktivität von John T.-
John T. hat einen Kommentar hinterlassen
Hey Keith - I just checked my Sena 20S accessories that came with the dual set, but there is no wall charger (only the USB cord and a cigarette lighter plug). Am I missing something? Did your packa...
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John T. hat einen Kommentar hinterlassen
Interesting thought, Keith. I agree - the inconsistency is what's so frustrating about this situation. One week the unit holds its charge after several days of no usage, while the next week it's em...
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John T. hat einen Kommentar hinterlassen
I received a 20S replacement main module today (March 15). Hoping this unit will hold its battery charge.
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John T. hat einen Kommentar hinterlassen
UPDATE: I filed my request for a warranty replacement on Feb 23. Six days later, on Feb 29, I was contacted by Sena and received an RMA number. Today I mailed my defective 20S to their San Jose off...
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John T. hat einen Kommentar hinterlassen
Thanks Keith. It’s now been a whole week since I requested a warranty return through their online warranty request form, and still dead silence from Sena. I have purchased 4 Sena’s thus far, two SM...
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John T. hat einen Kommentar hinterlassen
So it's been 3 days since I asked for a warranty replacement, and nobody from Sena has gotten back to me. No reply, no instructions where to send the unit, nothing. Is this normal?
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John T. hat einen Kommentar hinterlassen
Hi Keith, yes - a warranty return is the idea, which I have been dreading because it'll mean being without a communicator for however long it'll take to receive the replacement. My biggest hangup i...
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John T. hat einen Kommentar hinterlassen
I give up. After charging the Sena for 10 hours, and leaving it turned off over night, it showed only 3 red flashes the next morning. I am returning my unit.
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John T. hat einen Kommentar hinterlassen
After charging an empty 20S for about 15 minutes (the time it took for the charging LED to switch from red to blue and giving 4 red flashes indicating a full charge) the Sena played music (BT conne...
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John T. hat einen Kommentar hinterlassen
PS: I went to the Long Beach motorcycle show today and spoke with Chris W. at the Sena booth about this problem, and his recommendation was to send the unit in for a warranty replacement. While tha...