Alex - Sena Support

1. Community
2. Tips & Troubleshooting
3. Sena 30k wont turn on, battery changed and firmware is updated

Hello, The issue appears to be related to your aftermarket battery, indicated by the fact you had to jump start it by plugging in the charger in order to power it back on. The firmware does not imp...

1. Community
2. Tips & Troubleshooting
3. Can't activate SC-A0325 HD Speakers

hello,  which sena device are you trying to activate the HD speakers on?

1. Community
2. General Discussion
3. Version 2.6 50s

hello,we are aware of what the 2.6 firmware has done in some cases. we are working towards a new update to resolve this, but it will take some time as other things are in the pipeline, so things go...

1. Community
2. Tips & Troubleshooting
3. Sena 50s não atualiza.

Olá, O Triumph 50S só pode ser atualizado através do aplicativo Triumph. Consulte este link para mais detalhes: https://oem.sena.com/triumph/ A versão mais recente do firmware para o Triumph 50S é ...

1. Community
2. Tips & Troubleshooting
3. 60S Noise cancellation

Hello, Sorry to hear you’re experiencing issues with wind noise. With modular helmets, this can be tricky since they may not be fully sealed, or there might be too much headroom inside, allowing no...

1. Community
2. General Discussion
3. 60S GoPro audio command

should be fine, the 60S should be paired with the GoPro12 via phone pairing, the only downside is that, GoPro12 firmware doesn't recognize the sena device on next start up, so you have to delete th...

1. Community
2. Tips & Troubleshooting
3. Device manager cannot connect to server

We are currently aware of the server issue with the Sena Device Manager. However, please note that the SF2 cannot be updated via the Sena Motorcycle App.   That said, the app should still work to c...

1. Community
2. General Discussion
3. Insta360 acepro2

per insta360, the Ace and Ace Pro are supported sena devices. but you are only able to connect 1 device only to the sena via phone paring. 

1. Community
2. Tips & Troubleshooting
3. Sena pi constant blue led - nothing else

The blue flashing LED indicates a full charge, but it seems the battery may have been damaged. While the device is not waterproof, if it was exposed to water and then immediately charged, it could ...

1. Community
2. General Discussion
3. HJC I91 "Not a RPHA

Hello, For the i91 and RPHA i91 (which includes a lock mechanism for the face), both the HJC 11B and 21B units are compatible with these helmets. please review the compatibility via HJC website.  B...