Steve Willis
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Steve Willis hat einen Kommentar hinterlassen
Oh well i had a reply:- Greetings Steve, Thank you for using SENA. We currently don't carry anymore of those items in stock. We have new product launching that'll make the SMH5 obsolete so they ...
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Steve Willis hat einen Kommentar hinterlassen
It’s both shocking and disgusting that Sena don’t make available a replacement battery kit. Having opened up one of our headsets to re secure the battery plug the other day, I was surprised to fin...
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Steve Willis hat einen Kommentar hinterlassen
It’s approaching THREE years come February since this was first raised and its taken all this time for SENA to investigate a rather simple request. As far as I know they still have not tackled the...
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Steve Willis hat einen Kommentar hinterlassen
Lkld, I could not agree with you more. They are not addressing the problems of battery replacement and unless they do, prospective buyers will go elsewhere. The fact this has rumbled on for over ...
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Steve Willis hat einen Post erstellt
How about a specific SMH 5 group on the FORUM page
You have dedicated forum pages for the SMH 10 and SR10 units so why not a specific forum page for the SMH 5 units?
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Steve Willis hat einen Kommentar hinterlassen
These are expensive bits of kit and should have the facility to replace the battery. My SMH5 units are only a month old but already there is a difference in battery life between the two, the same...
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Steve Willis hat einen Kommentar hinterlassen
This is the same issue with the SMH5 units. You get the low battery level message followed by < 3 mins use beforethey shut down. Voltage indicator flashes do not appear to detect the dropping volt...
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Steve Willis hat einen Kommentar hinterlassen
Thank you for getting back to us with an acknowledgement to the problem. As you say, the plug should not be really taken out unless you are swapping helments or forced to charge the unit away from...
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Steve Willis hat einen Kommentar hinterlassen
I would agree too and suspect they were not correctly field tested before going into production. Not only do the connectors fall apart in use but I find the microphone volume to be very poor at mu...
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Steve Willis hat einen Kommentar hinterlassen
I too have had the plug pop out and it appears to be a design flaw, otherwise it would not happen. Come on Sena, lets get a fix for this?