Steve Willis
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This is the same issue with the SMH5 units. You get the low battery level message followed by < 3 mins use beforethey shut down. Voltage indicator flashes do not appear to detect the dropping volt...
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Lkld, I could not agree with you more. They are not addressing the problems of battery replacement and unless they do, prospective buyers will go elsewhere. The fact this has rumbled on for over ...
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I too have had the plug pop out and it appears to be a design flaw, otherwise it would not happen. Come on Sena, lets get a fix for this?
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I would agree too and suspect they were not correctly field tested before going into production. Not only do the connectors fall apart in use but I find the microphone volume to be very poor at mu...
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Thank you for getting back to us with an acknowledgement to the problem. As you say, the plug should not be really taken out unless you are swapping helments or forced to charge the unit away from...
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I would disagree because I find the lead length ideal. I do not remove the SMH5 from our helmets when charging, updating firmware etc so having the longer lead ensures it is not stressed. I could...
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It’s both shocking and disgusting that Sena don’t make available a replacement battery kit. Having opened up one of our headsets to re secure the battery plug the other day, I was surprised to fin...
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Oh well i had a reply:- Greetings Steve, Thank you for using SENA. We currently don't carry anymore of those items in stock. We have new product launching that'll make the SMH5 obsolete so they ...
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These are expensive bits of kit and should have the facility to replace the battery. My SMH5 units are only a month old but already there is a difference in battery life between the two, the same...
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That may be the case Bryan, but the volume sales will not be as high as the Apple range of products so finding someone ‘giving it a go’ may be slim. If Sena do not have the facility to replace batt...