mbz

1. Community
2. Tips & Troubleshooting
3. Bad physical connection?

Hi, You should try to loosen the two screws in the helmet clamp. If the two screws are too tight this can cause the connection issue between the main unit and the clamp.

1. Community
2. Tips & Troubleshooting
3. How to update firmware in Win7

Hi Greg, Go to http://senabluetooth.com/support/pre_download_document.php Register and then sign in. Download and install the Sena Device Manager for your Windows 7 (32 or 64 bit) You'll the USB ca...

1. Community
2. Tips & Troubleshooting
3. Riding single - Cancel intercom pairing message? SMH-10

@Carolyn, Are you hearing the message "Intercom failed"? If so, you could be triggering Intercom VOX. Sometimes the wind blowing in to the mic will trigger this. There is a way to disable VOX for i...

1. Community
2. Tips & Troubleshooting
3. Using Siri on iPhone 4s with SMH-10?

@Todd, If you have other device (like a GPS, an MP3 player, or your bike's onboard system) paired to the SMH10 that also uses the A2DP channel, this could be the reason why.

1. Community
2. Tips & Troubleshooting
3. Using Siri on iPhone 4s with SMH-10?

Todd, Try turning the iPhone's Bluetooth Off and On again. Let it connect to the Sena and then play a tune on the Music app. If that doesn't do it, you should do the factory default reset (it's in ...

1. Community
2. Tips & Troubleshooting
3. Can the headset be used while it is charging?

Erwin, I would not recommend charging the SMH5-FM in rain. You need the rubber cover (on the charger) to be closed while riding in rain for protection.