Support Agent MB

1. Community
2. General Discussion
3. Harley Davidson WHIM support

Hello David,   The Sena 60S is not officially listed as compatible with the Harley-Davidson WHIM (Wireless Headset Interface Module), which is designed for integration with Harley-branded Sena mode...

1. Community
2. General Discussion
3. Priorité des connexions

Bonjour Lucky,   Merci de nous avoir contactés ! Le problème que tu rencontres avec le SRL2 est lié aux niveaux de priorité des sources audio. Les appareils Sena hiérarchisent les entrées audio (pa...

1. Community
2. General Discussion
3. Cannot update srl3

Hey Ziver,   Thanks for reaching out! If you're unable to update the firmware of your SRL3 using the Wi-Fi dongle and the Sena app, here's a troubleshooting guide to help resolve the issue: Step-b...

1. Community
2. General Discussion
3. WTF

Hello James, It sounds like you’re dealing with a frustrating experience with the Sena R2X helmet. The Bluetooth issues, lack of app support, and firmware upgrade challenges seem to suggest the pro...

1. Community
2. General Discussion
3. Modular Helmet

Hello Testherb,   For a modular helmet paired with the Sena 20S, you should use the boom microphone included in the package. This type of microphone is specifically designed to work well with modul...

1. Community
2. Tips & Troubleshooting
3. 2Os EVO Audio Boost

Thank you for reaching out regarding the Audio Boost feature on your Sena 20S EVO. I understand that you’ve been unable to enable the Audio Boost feature as it is greyed out, and I’m happy to assis...

1. Community
2. Tips & Troubleshooting
3. 2024 CVO and Slr Sena 2

Dear Joey, Thank you for reaching out regarding the connection issue you're experiencing between your 2024 CVO Street Glide and the Sena SRL 2 headset for Apple CarPlay. I understand how frustratin...

1. Community
2. Tips & Troubleshooting
3. Problem with srl 3 wifi adapter to connect to my home wifi

Dear Nicolas, Thank you for reaching out about the issue you’re experiencing with your SRL3 WiFi adapter. I understand that you’re encountering trouble connecting the adapter to your home WiFi, wit...

1. Community
2. Feature Requests and Suggestions
3. Turkish language support

Dear Kursathan, Thank you for your feedback and for sharing your concerns regarding Turkish language support for the HJC Smart 50B device. We truly value all of our customers, and we understand the...

1. Community
2. General Discussion
3. Voice command to call speed dial with Sena 50R or HJC 50B ?

Thank you for your feedback. I understand your concerns regarding the inability to launch Speed Dial directly via a voice command on the HJC 50B (Sena 50R), especially when compared to your previou...