Support Agent MB

1. Community
2. Feature Requests and Suggestions
3. Sena remote

Hello Jack,   No, you cannot directly use a Sena remote with a Cardo headset as they are different brands with different communication protocols and technologies. Sena and Cardo both produce Blue...

1. Community
2. General Discussion
3. Smart HJC Smart 50B Mesh with Harley Davison Whim

Hi Allen, Thanks for reaching out! Could you please let us know which firmware version it has installed? This will help us assist you more efficiently and ensure we provide the best support for you...

1. Community
2. Tips & Troubleshooting
3. Issue: Sena 50S Intercom Disconnecting Frequently

Hello Charles,   The SENA 50S is a popular Bluetooth intercom system, and there are several reasons why the connection might drop during use. Here are some common causes and troubleshooting tips: 1...

1. Community
2. Tips & Troubleshooting
3. 3S Plus di coppia su TFT BMW

Salve! Ho creato un ticket per lei con il nostro delizioso team di assistenza tecnica. Grazie mille per la sua pazienza e apprezziamo molto il suo feedback sul dispositivo SENA!

1. Community
2. Tips & Troubleshooting
3. 10S : Can't transmit (mic?)

Hello Dave,     If your SENa 10S device is not transmitting microphone audio, there could be a few reasons for this. Here are some troubleshooting steps you can follow to resolve the issue: 1. Chec...

1. Community
2. Tips & Troubleshooting
3. SRL MESH 01 No voice prompts after firmware 1.5

Hello Gavin,   When the voice prompt on your SENA SRL 01 stopped working after a firmware update, it could be due to several potential reasons. Here's a list of common causes and steps to resolve t...

1. Community
2. Tips & Troubleshooting
3. Sena M1 broken strape adjuster

We sent you a ZENDESK request. 

1. Community
2. Tips & Troubleshooting
3. Hjc 20b lights blinking

If you need further assistance, our friends at HJC support are available to help with your device. You can reach them at the link below: https://hjchelmets.eu/en-de/pages/contact-us 

1. Community
2. Tips & Troubleshooting
3. SLR2 will not connect to PC through USB cable.

I hope you're doing well. We wanted to remind you that, as stated in the instructions for the SENA Device Manager and app, SENA SRL devices must remain powered off during specific processes (such a...

1. Community
2. Feature Requests and Suggestions
3. Musik bei Audio Overlay komplett stumm schalten - 50S

Hallo!    Sie müssten das Audio-Multitasking deaktivieren und den Drehknopf drücken, um zwischen Musik und Gegensprechanlage zu wechseln.