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I'd suggest you guys to create a formal ticket too. Mine is at 'R&D department' at the moment, but not much response.Might help if you raise a ticket to so the priority might go up.
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Hi John, I was also one of the ppl having this issue in v2.0. and had to downgrade to v1.5. I'm now on v2.0.2 and I don't seem to have this issue anymore. Did you try to upgrade to latest firmware ...
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That's a workaround, not a fix. You'll not have the v2 functionalities. Request them to create a ticket.
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Try to contact support, I did. Created a ticket but if ppl do it the priority might raise
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I have the same issue with Sena 10s firmware v2.0. After downgrading this 'fade in issue' is gone.But I wan't to have firmware v2.0 of course... Can you fix it?