Robert Whitelaw
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Robert Whitelaw hat einen Kommentar hinterlassen
Glad to hear that the issue appears to have been remedied by a change to the latch. I have started having issues again with my replacement, but I did not want to swap it out till I heard there was ...
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Robert Whitelaw hat einen Kommentar hinterlassen
In my case, once they got the RMA going, things went pretty smoothly. I actually had a really good experience with their support.
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Robert Whitelaw hat einen Kommentar hinterlassen
I know where you are coming from. I had the same thought. However, the warranty period is what had me lean more toward sticking with it.
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Robert Whitelaw hat einen Kommentar hinterlassen
So just thought I would mention that Sena took good care of me. Quickly sent out a replacement. All they asked for was the main unit and the bracket for the RMA, but they sent me a whole knew kit. ...
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Robert Whitelaw hat einen Kommentar hinterlassen
My RMA got squared away today as well. The biggest worry I have is that its a flaw that has not been completely worked out yet - meaning it just might happen again.
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Robert Whitelaw hat einen Kommentar hinterlassen
So can anyone think of something that preceded this issue happening? In my case, I usually put my jacket on before I put on my helmet. In this case, I put the helmet on first and I recall that my l...
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Robert Whitelaw hat einen Kommentar hinterlassen
Thanks for that info. Good to know. I don't know how many times I have to learn the "Early Adopter" lesson before it sticks!
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Robert Whitelaw hat einen Kommentar hinterlassen
So it's day 2 (I actually submitted my ticket on friday - but I won't count the weekend) and the status of my ticket is still "Awaiting assignment to a support agent". Anyone else see this kind of ...
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Robert Whitelaw hat einen Kommentar hinterlassen
Officially got my hands on my 20s on July 25th. Last week I suddenly find that it will not lock into the base any longer. It had only been out of its base once for me to recharge it. I did not forc...