Sena Support

1. Community
2. General Discussion
3. SC2 stuck on remote pairing

Hi Milanie Mohd Nor. Please perform a Factory Reset on your SC2 then power it back on and place it into Phone Pairing mode so that it can found when scanning for nearby Bluetooth devices on your ph...

1. Community
2. General Discussion
3. Pairing a Sena PI with a Sena +mesh universal

Anthony Striglia 1. No, the +Mesh does not support the Audio Multitasking feature. No. The +Mesh is only for being paired to a non-Mesh capable Sena headset to allow it to connect and communicate i...

1. Community
2. General Discussion
3. Pairing a Sena PI with a Sena +mesh universal

Anthony Striglia Yes. The +Mesh Adapter allows each Pi headset to communicate in a Mesh Intercom network when they are on the same Mesh Intercom channel.

1. Community
2. Tips & Troubleshooting
3. Does sena pi retain intercom pairing?

Theodore Bell As that is the case, we recommend performing a Factory Reset on both headsets and make sure that the firmware on both of them is up to date then pair them together again to make sure ...

1. Community
2. Tips & Troubleshooting
3. SMH5 not support on the mobile app

We have notified our website developers to remove the Sena Motorcycles App from the SMH5 product page as it has been added to it by mistake. Thanks.

1. Community
2. General Discussion
3. Sena 50S, new firmware 1.3.1.

Hi Raf. The release notes for the latest firmware for the 50S will be available soon. Thanks.

1. Community
2. Tips & Troubleshooting
3. Multi-devices controlled from one app?

Andy Miller Yes, the Sena device needs to be paired, powered on and actively connected to the phone in order to use the app. The app can be used to operate a connected Sena device remotely if it is...

1. Community
2. Tips & Troubleshooting
3. Multi-devices controlled from one app?

Hi Andy. Unfortunately, that is not possible as our apps can only be connected to 1 device at a time.

1. Community
2. Tips & Troubleshooting
3. Sena 10U Not going into Phone Pairing

Hi David Salyer. You can hold down the Minus (-) Button for 12 seconds on the remote control or directly on the headset itself to place the 10U into Mobile Phone Pairing mode.

1. Community
2. Tips & Troubleshooting
3. 20s connects to new iPhone 14 pro max music only

Akili Ramsess Please perform a Factory Reset on your 20S. If you need further assistance, you can visit https://www.sena.com/us-en/support/submit-ticket to submit a Help Desk ticket to contact them...