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Hi everyone. A firmware update will be released soon to fix this issue. Thanks for your patience.
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Johan We are working with our developers to investigate the cause of this issue and hope to provide a solution soon.
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Hi everyone, We are going to have our developers look into this issue and provide a solution as soon as possible. Thanks.
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Hi Richard. We have the SMH5 MultiCom (https://www.sena.com/product/smh5-multicom/faq) which is a headset that can be easily attached to a helmet and has a 3.5mm headphone jack for audio for motorc...
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Hi everyone. This issue is caused by the latest build of Windows 10 and our developers are looking into it. In the mean time, you can drag the "Incorrect parameter" prompt so that it's not on top o...
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We are investigating the cause of the issue and will work to resolve this problem as soon as problem. Thank you for your patience.
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To increase the range of the intercom, disable the HD Intercom feature on each of the 20S headsets. The HD Intercom feature is enabled by default to provide higher quality audio when talking over t...
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If you can use the Sena Smartphone App after you paired your 20S to a different phone without any issues, then it's a problem with your ZTE Zmax Pro. If you can't use the Sena Smartphone App on a d...
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Thank you for providing this feedback on the v1.7.5 firmware for the 20S. @Ulysses Wong: If you reverted back to the v1.7.2 firmware for the 20S, do you still have the same issues?
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The 10U for the Schuberth C3/C3 Pro and the SC10U are two different products. The firmware updates for these products are specific to those models of headsets so updates for the 10U for Schuberth...