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Please contact our Technical Support department for assistance regarding your 20S. You can visit the home page here http://support.sena.com/home to see how to contact them.
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Yes. If you pair your phone using Mobile Phone Pairing then you will be able to listen to the directions from a GPS app as it is using the same Bluetooth profile (A2DP) as music.
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You can refer to this F.A.Q. on how to format the microSD card through the 10C: http://support.sena.com/entries/109177866-How-Do-I-Format-the-MicroSD-Card-Inside-the-10C-.
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The switch to the MOV video file format was to fix a minor bug that was caused by recording video files in the MP4 file format. If you want to revert back to a previous firmware then you can refe...
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You can refer to this F.A.Q. on how to use the Video Tagging feature on the 10C http://support.sena.com/entries/109177586-What-is-Video-Tagging-on-the-10C-.
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Please update the firmware to the latest version on the 10C as this issue has been fixed in a firmware update.
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Based on feedback, we are working to improve the microphone on the 10C and will be providing a solution soon. We appreciate your patience.
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Submit a ticket to the Sena Help Desk and our Technical Support department will assist you. http://support.sena.com/anonymous_requests/new
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Perform a Factory Reset on your 20S. To find out how to perform a Factory Reset on the 20S, you can refer to the 20S User's Guide under the Support Documents section here http://www.sena.com/produc...
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@Diptwattle: You can disable the motion sensor so that you will no longer hear the "Say a command" voice prompt. For more information, refer to this F.A.Q. http://support.sena.com/entries/10797348...