Sena

1. Community
2. General Discussion
3. Siri responds with "sorry I seem to have lost my internet connection"

Update the iPhone to the latest version, iOS9, as it has improved the responsiveness of Siri. Make sure to delete the 20S from the Bluetooth menu from before updating your iPhone and re-pair it bac...

1. Community
2. General Discussion
3. Norton anti virus advised me NOt to download 20S software any idea

Our Sena Device Manager is safe to download as there are no problems with installing it on any computer.

1. Community
2. General Discussion
3. Is group Intercom audio Mono or Stereo

@Bill: When two 20S headsets are connected together over the intercom, the headsets can be set to use UHD Voice Mode where the audio quality is high. When more than two headsets are connected toget...

1. Community
2. General Discussion
3. sena 20s group intercom

The headsets do not need to be paired together in order to use the Group Intercom feature. The headsets only need to be powered on for them to be found when searching for nearby headsets using the ...

1. Community
2. General Discussion
3. Is it possible to share GPS between headsets similar to music sharing?

The type of audio that is used for GPS directions from a standalone GPS device like a Garmin Zumo series is not able to be shared between two headsets. However, we will look into the possibility of...

1. Community
2. General Discussion
3. Is it possible to share GPS between headsets similar to music sharing?

Ken, that is a very clever way of sharing the same GPS directions with someone. We'll inform our customers about that alternative when this question comes up again in the future.

1. Community
2. General Discussion
3. Upgraded the Firmware on 20S from to 1.2 to 1.4 et sec and now 1.5 and now encountering problems

Chris, can you please elaborate on the issues you are having with the 20S. To be clear, did these issues start happening after updating the firmware to v1.5? What model of the Garmin Nuvi are you u...

1. Community
2. General Discussion
3. Why can i not drive the SM10 with the 20S ?

The cable that connects the SM10 to the Can-Am Spyder does not have what is necessary in order for the headset to control the music through the SM10. As for powering off the device, it needs to be ...

1. Community
2. General Discussion
3. I need the little plastic part that ho0lds the speaker connection.

You can submit a request to our Technical Support department through our Help Desk system by submitting a ticket here http://support.sena.com/anonymous_requests/new, sending them an email at suppor...

1. Community
2. General Discussion
3. can the double tap be turned off?

You can change the Motion Sensor Sensitivity level to Low or Disable through the Configuration Menu or the Sena Smart Phone App. For more information, you can refer to this F.A.Q. http://support.se...