Spider ST1 won’t turn on

Comments

2 comments

  • Official comment
    Alex - Sena Support
    Alex - Sena Support

    Hi Daniel Fisher

    I've created a ticket for you in our support system, please provide your receipt and a picture of your serial number on the back of the device. a member of our tech support team will reach out with further instructions. 

    this is most likely battery hardware related. 

  • Eric Menk
    Eric Menk

    It sounds like the battery might be completely drained or there's an issue with the charging port. Have you tried charging it for an extended period, like 30 minutes to an hour, to see if it powers up? If it still doesn’t turn on, you might need to reset it or contact customer support for further troubleshooting. Click here

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