Smart intercom lagging Sena 50s


1 comment

  • Official comment
    Alex - Sena Support
    Alex - Sena Support

    Hello, Crs

    Could you kindly share a bit more information about the specific situations when both you and your friend encountered these issues? This additional context would be really helpful for us to accurately diagnose the problem.

    When experiencing instances of choppiness, one effective troubleshooting step is to perform a hardware reset. This action often swiftly resolves various issues. If you haven't tried this yet, I recommend giving it a shot. Additionally, we're curious to know which microphones you ultimately chose to use.

    Remember, correct microphone installation is crucial. In the case of wired microphones or wired boom microphones, a pinched mic wire could be causing the choppiness you described. Also, ensure that the clamp is securely fastened to the 50S device.

    On a related note, do you happen to have the Harmon Kardon feature? This version includes a high-definition microphone that's omnidirectional, in contrast to the standard microphone which needs to face a specific direction.

    Please don't hesitate to reach out if you require further assistance or if there are more details you'd like to share with us!

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