SPIDER ST1-Failed to update firmware. Cannot get status [7][qm] v1.2.1 to v1.2.2

Comments

10 comments

  • Official comment
    Alex - Sena Support
    Alex - Sena Support

    ticket has been created for you, please submit all responses there. 

  • David Fischer
    David Fischer

    Hallo Alex ich schließe mich mal an den bei meinem spider st1 besteht das gleiche Problem.

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  • Robert Pembroke
    Robert Pembroke

    I'm having the same problem... (SPIDER ST1-Failed to update firmware. Cannot get status [7][qm] v1.2.1 to v1.2.2) What is the solution?

    0
  • Philip Yao
    Philip Yao

    Alex-Sena-Support I am having the same problem with a ST1. What is the solution to this?

    Thanks

    0
  • Guy TCHEUREKDJEAN
    Guy TCHEUREKDJEAN

    I had the same problem which I solved by installing a previous version of device manager: 4.4.7
    but not 4.4.8

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  • Philip Yao
    Philip Yao

    Where will you able to download the 4.4.7 version?

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  • Guy TCHEUREKDJEAN
    Guy TCHEUREKDJEAN

    I saved it on my pc

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  • Romain Pelletier
    Romain Pelletier

    Hello all,

    Had the same error message when trying to update my Spider ST1 to 2.2.2. I used USB-C to USB-C cable and I was blocked at the 5% milstone. Changed the cable to USB-A to USB-C and the update went through on the first try. My guess is full USB-C is not compatible with the protocole used by the Sena Device Manager (speed or parity issue I suppose)

    Hope that helps !!

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  • David Vernon Lea
    David Vernon Lea

    Having firmware update issue at 5%...Mesh comms are not working. Tried multiple computers and cables (USB-A and USB-C).


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  • Daniel Linares
    Daniel Linares

    Hi every one. I have the same problem, tried to contact Sena service, but they dont response. I tried to restore firmware, upgrade it, with many device manager versions, many drivers too, but nothing work. mesh Coms doesnt work, and cant pair with the other spider or any intercom.

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