Maximum Volume
Hi,
When using my 20s in combination with my custom made noise reduction plugs, the volume is a little bit too low at higher speeds (120 km/h). The "female voice" is also too quiet at speeds ranging from 70 km/h and above.
I realize upping the max volume could be harmful for users without hearing protection. But for those who do use plugs (or for the hearing impaired bikers like my father who uses a hearing aid, but can't while wearing a helmet) it would be a handy feature if we could disable some sort of "Enable Volume Limiter" toggle button in the firmware config screen.
Please let me know if this is coming in one of the future firmware updates or otherwise which workaround you would advise.
Thanks in advance!
Stefan
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Long exhale.... ... ... ... Shawn I've got my fingers crossed and I'm sending you positive thoughts.
I'll also head to the other threads and rally you some more support.
I completely agree, SENA has made a fantastic product, over the years, I've personally purchased 8 units and promoted the product to fellow riders. But, Since the release of the 20s, I've also shouldered the guilt of knowing the inherent dangers of this product, It made me feel sick to know that I've inadvertently promoted a product that I do believe will lead to death of my fellow riders. and since, have also been begging for attention to this LOUD BEEPS issue with astonishment that the only response i've ever had from a SENA technician, is vague non answers, complete with poor spelling and punctuation.
(I'll copy and paste the transactions for your review in hopes it may encourage you)
Honestly Shawn, Even before reading your story about your encounter with highway Patrol, I've speculated the only way to have a careless money grubbing cooperation like SENA, pay any attention to the hazards of its products, let alone, listen/read the concerns of it's consumers, would be a MVA (motor vehicle accident) causing death leading to a class action suit.
That, or, a department of motor the vehicle act/government, that would out right prohibit SENA from being used on public roads, and actually have law enforcement issue tickets to it's users .
The death of it's consumers or the back lash of something like those examples, just may, get a scruples cooperation like SENA to maybe pay, some attention?
Shawn, IF, you're successful in this, I'd delighted to send you a generous payment.
I'll spread the word
Shout it from the mountain tops, and personally champion you on my shoulders
Not to mention, You'll likely make a fortune.
Seriously, as a rider of 30 years, the only single most dangerous item for riders I've ever seen that's worse then this BEEPING ISSUE. is a motorcycle with out a front brake!
Shawn, please keep track of the hours you spend in your effort to fix this issue. Even if you're not successful. I do want to know the hours you spend.
I thank you in advance, and if there comes a time we actually meet? Not only is your food and drinks are on me, You'll gain the gratitude and honour from my self, the ones I love, all riders and activity users alike world wide, where ever SENA products are being used.
I believe you'll be saving lives.
Best
Paul.
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Please go to this thread
http://support.sena.com/entries/54448250
And show your support in this issue, by posting your comment / experience, Bad and good stories are welcome.
Then go to the SENA help desk
http://support.sena.com/requests/new
and formally request a ticket be issued about this.
If we rally together, we may be able to fix, this BEEPS issue before it kills some one you love.
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Yes, DJ Hank, different model, but same exact issue. Seems smarter to pile on this thread than start another one with one comment that might never get seen. Move comments = better chance for company to view. BTW, the freakin' fix should be easy. You send a control signal to the hardware. You simply vary that signal. I would think their junior programmers should be able to do it.
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Good suggestion DJPaul, but most of all ENCOURAGE YOUR FRIENDS TO BUY ANOTHER BRAND, until this issue is fixed. That's the only real way to get any action on it.
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Mootpayne, Which brand do you recommend ?
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Ok, I got it and I must say, it's certainly everything SENA is not.
It's going to be a considerable investment, but maybe if a number of riders and I, had a "packtalk" we could maybe get a discount on the price?
I may consider selling off the 4 SENA's I have, but considering many of us here agree that the units are dangerous and that SEAN as a company doesn't appear to care, It's probably better to add them to the landfill.
Comments anyone?
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So, why do we cling to the 20s?
It’s not waterproof dust proof etc
It doesn’t have anywhere near the range it promised
The Volume is mostly unsatisfactory
It won’t connect GPS and phones properly
Group connect is a challenge best debut with while not riding
The unit doesn’t stay on the base, Yup, if it doesn’t fall off, it won’t even lock onto it’s base
FM radio doesn’t work as promised
It shuts off at random
It’s got killer beeps, Killer, not in a good way.
Volume levels are inconsistent from Radio to music to phone to intercom to prompts
Runner ups on issues less complained about
Music sharing doesn’t work
Cold temp shut off (likely a Canadian issue)
Won’t connect to computer
Customer support is lacking more like laughable
Battery drains when the unit’s turned off
Pairing the 20s to SMH 10 is tricky
And there’s seemingly endless pages of issues…
Why Are we staying with this product?
Take your pick of any 3 items from above you’d like to have work flaulessly
Here’s how to activate them
Go buy a competitors product
Think tis is joke answer?
Truth is, any of the 3 you picked, actually do work on just about any other motorcycle bluetooth intercom system.
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I've been running my 20s for a year or so now. I ride two days per week with two other guys with Senas plus my phone, music and GPS in addition to extended tours with my wife. I just don't get why you're having so much trouble as listed below. It seems the one common denominator among all these complaints you've listed is the USER. Maybe THAT is the real problem.
DjPaul says:
It’s not waterproof dust proof etc
Ridden for days on end in rain with no problem.
It doesn’t have anywhere near the range it promised
Can't comment on how far the range is other than it has been satisfactory for our needs.
The Volume is mostly unsatisfactory
I ride with either foam plugs or Heros and the volume is plenty sufficient now particularly compared to the previous 5 and 10 I had which weren't.
It won’t connect GPS and phones properly
Mine pairs right up within 3 seconds of starting the bike. Are you sure you've paired them correctly?
Group connect is a challenge best debut with while not riding
I've never run more than 5 bikes at a time so can't comment there.
The unit doesn’t stay on the base, Yup, if it doesn’t fall off, it won’t even lock onto it’s base
I have one original base with the plastic lock and one new base with the metal lock. One time only did I fail to get it down far enough and had to stop and fix it. Otherwise, no problems.
FM radio doesn’t work as promised
Don't use it so I don't know. Use XM through the bike.
It shuts off at random
NEVER has that happened other than when the battery has gone dead. I have had two batteries that started dying at 6 hours but Sena replaced the units both times without question.
It’s got killer beeps, Killer, not in a good way.
I've heard that before on this forum but mine sound just fine.
Volume levels are inconsistent from Radio to music to phone to intercom to prompts
I found that the volume stays consistent with the device accessed. I haven't noticed a problem in this area.
Runner ups on issues less complained about
Music sharing doesn’t work
Yes it does! My wife listens to mine all day.
Cold temp shut off (likely a Canadian issue)
Don't know about this.
Won’t connect to computer
Connects every time when doing updates if that's what you're referring to.
Customer support is lacking more like laughable
If I email them they email back within a day or so. Seems OK to me, not great but OK.
Battery drains when the unit’s turned off
Haven't experienced that either but then I keep mine plugged in when not in use so maybe I just haven't run into it.
Pairing the 20s to SMH 10 is tricky
Huh? Nope.
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In this big list of yours I only recognize the latest firmware flaws, other than that it does what it has to do. Rain has not ever been a problem. FM radio is bad, but thats not why i bought the 20's and i use my phone for music.
Remember the first BEAHR Helmet To Helmet systems? You had to pay 1000 dollar and you had to press a button.
We have come a long way in tech-development and hell i wish i'd wait a few months with buying a BT system like these because now we even have video in these tiny things.
One is never satisfied, hence product innovation.0 -
Current version 1.5 on mine.
I experience a strange thing with volume. My prompt volume -- "Please say a command" is different than the music volume, as I would expect.
However, the response volume -- "Battery level is high" seems to be tied to the music volume.
I'll get my music volume set to where I want it, and then prompt the unit for battery level check. The response volume is quite a bit louder than the prompt volume. When I turn the jog dial to reduce the volume of the response level -- I do this when the unit is playing the "Battery level is high" response -- to get it to where I want it, the music volume has been reduced as well. So I end up turning the music volume back up, and the response volume raises right up along with it.
I thought that the two were supposed to be separate. Or, I would have at least thought that the prompt "Please say a command" volume would be linked to the response "Battery level is high" volume. After all, when the unit is "talking" to the user, why would you want those two volumes to be separate?0 -
Also --
A firmware update I would love to see would be to allow volume settings to be done via the bluetooth Android application. Allow the user to adjust the various volume levels, as it's nearly impossible to get a good volume adjustment on the double beeping as they simply don't last long enough to get the dial turned where I want it.
At least that would give me a place to make my volume adjustments before getting my ears blasted (in-ear monitors) with the too-loud beeps that seem to plague my usage.0 -
My FM radio volume is adequate, but couldn't get enough volume from anything I ran through my phone. I had to download & install a volume booster app off the Google Play Store, that took care of the issue.
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That has more to do with the phone than it does any Sena inadequacy.
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Last week i have changed from Tork X Pro speakers to a couple of Uclear HDS10 speakers.
What the hell! These are cheaper AND better soundng and a lot louder.(there's bass too)
http://www.uclear-digital.com/product-cat/accessories/speakers/0 -
I have the joy of my Sena 20 s ramping up the volume by its self then blasting my ears so I continually need to turn it down then up it goes again.My friend has on it doesn't automatically up the volume but his does not noise cancel so I can hear his bike wind breathing rattles continually. we both have the latest software and noise reduction on and auto volume turned off but the results are quite different. On another subject the range is at best 200 meters in a straight line no traffic hills or trees not 2000.
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There are two things I know of that will cause the 20S to ramp up the volume while riding.
One is the collar of your riding jacket. It can rotate the volume control until it reaches maximm .
The other is the wind. When riding at 70 to 80 mph in a west crosswind, the turbulence can rotate the jog dial to maximum.
I've experienced both. My riding friend told me about the jacked rotating the jog dial. The jog dial is just too easy to rotate/turn.
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That should be a "left" crosswind. (not "west"). Doh!
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My jacket doesn't touch it and it happens even at lower speeds 60kph around mountains when the bike gets noisy the volume ramps up even with the volume control disabled then BLEEP
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