A simple suggestion: Improve the Quality & Durability of Products!

I have had four SPH-10's now (purchased my first two years ago). All have either broken within the first three months or, ceased working all together. Come on folks! You make incredibly innovative products - but can't you build them well enough to last longer than a few months??

The RMA process is getting old. Either be in business to do it right - or don't sell it at all.




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