Not rain proof! ????

david haseldine

September 05, 2014 17:49

I have just been informed by the sena help desk that my new sena 20s is not waterproof and should not be operated in the rain! It was my understanding that the units are not water proof but are water resistant so should not be submerged? The reason I got in touch with the help desk was because I was experiencing difficulties after riding in the rain although the unit seems fine now. I would imagine most the units sold in the uk will see at least some rain considering our poor weather. It seems crazy to sell something that many bikers in the uk would like to use but not even make it weatherproof! I shall continue to use mine in all weathers as living in the uk I do not have the luxury of sun only rides. Anyone else have any information on this?

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  RBEmerson

  August 22, 2016 01:55

  Quite simply "Don't worry. Be happy". Honest. :-)

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  Jonwboyd

  August 22, 2016 02:00

  Not being rain proof is problem number one and their lack of support is problem number two. I moved to another brand and will never use them again.

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  Fred Marecesche

  February 10, 2018 21:50

  I am also, it seems, having water-related issues. Set off on the train this morning with Spotify going through BMW navigator. Eventually music started stuttering and Sena unit started asking me to "say a command" which I usually trigger by tapping the unit twice. It then kept beeping and repeating the voice prompt over and over.

  Seeing as the voice prompt can also be triggered by pressing the bottom button I wonder if that got wet.

  Kept the unit turned off for the ferry crossing (about 6 hours), and about 30 minutes of riding in very small rain. Connected to it as a simple headset to the phone and volume has gone extremely quiet, hardly audible but may about there. Turning the volume up I get to the 3 beeps telling me it won't go higher but it's still inaudible. Right speaker also had a small crackle.

  I'll see how it goes after drying naturally overnight but I'm not impressed so far.

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