microphones not working

Comments

8 comments

  • Sena
    Sena

    Please contact our Technical Support department for assistance regarding your 20S. You can visit the home page here http://support.sena.com/home to see how to contact them.

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  • Newmanstuart1975
    Newmanstuart1975

    I sent a ticket request through already but still no answer....

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  • Ryan Wallace
    Ryan Wallace

    I'm having the same issue, I've contacted the support team as well.

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  • CESAR CHILLON SOLANO
    CESAR CHILLON SOLANO

    I have the same problem, but Sena never give an answer here in the forums. So frustrating that big investment, don't work and Sena don't answer

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  • Erik Marquez
    Erik Marquez

    Same issue here, 20S Dual bought to replace 5 year old WORKING Scala  G9 set...per included instructions updated to firmware 1.7, installed with wired mic.. nothing.. other functions seem to work, but no mic. Tried all 6 included mics, wired and boom. 

    Sent Sena Tech a message ....now we wait to see if they can fix this or they go back to the store and a new Scala G9x purchased 


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  • mmacy1845
    mmacy1845
    1. I have the same problem on my 20s. When is Sena going to address the problem?
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  • Jason Jenia
    Jason Jenia

    Same problem.  I bought the helmet kit and the two boom mics work but the one wired mic does not.  Of course, that is the one I want to use.  I submitted a ticket.  Does anyone know if there is a fix or do the mics need to be replaced?

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  • Lennart Meier
    Lennart Meier

    Bought a pair of 20s and the microphones "work", but at ricidulously low volumes, i.e. unusable (because if I turn the volume so high up that I can actually hear the other person speaking on the intercom, then the "Intercom is now active" beep will hurt my ears; also, it is impossible to make phone calls via Bluetooth since my interlocutor almost cannot hear me).

    Waiting to hear back from support@sena.com.

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