No commands in music mode?

Comments

6 comments

  • Marc Woo
    Marc Woo

    Perform a Factory Reset on your 20S. To find out how to perform a Factory Reset on the 20S, you can refer to the 20S User's Guide under the Support Documents section here http://www.sena.com/product/20s/#support.

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  • Belot77
    Belot77

    I also cannot say anything during radio or music playing. Is this by design? Surely not.

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  • ACME
    ACME

    From step 1 on page 28 of the user guide it states " Lastly, you can say, “Hello Sena” during standby mode." as the only way that doesn't require a tap or key press, so it is by design, and it completely defeats the purpose of having voice commands if you listen to music. 

    Even being able to activate voice commands by simple VOX (shout or blow on mic.) would be useful.

     

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  • Marc Woo
    Marc Woo

    @Belot77: Yes. The "Hello Sena" voice command can only be used during Standby Mode. You would need to activate the voice command system by double tapping the main unit twice or tapping once on the Ambient Mode Button on the bottom of the clamp kit while listening to music or the radio.

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  • Belot77
    Belot77

    Why not give us the option to turn "standby mode" or voice control on or off? I understand you may have not done it due to battery life, but Scala allows voice control during music playback, and its one of its best features.

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  • Marc Woo
    Marc Woo

    We will provide your feedback about this feature request to our developers.

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