Problem Initiating Conversation Sena SF 4 to Exo Com



  • Official comment
    Alex - Sena Support
    Alex - Sena Support

    You have to use universal intercom pairing.

    Universal Intercom Pairing: The headset can be paired with non-Sena Bluetooth headsets for Bluetooth intercom conversation. You can pair the headset with only one non-Sena Bluetooth headset, so if you pair with a different non-Sena Bluetooth headset, the previous pairing will be removed.

    1. Turn on the headset and the non-Sena Bluetooth headset you want to pair with.
    2. Press and hold the Center Button for 10 seconds to enter the configuration menu. Tap the (+) Button or the (-) Button until you hear a voice prompt, “Universal intercom pairing.” Tap the Center Button to enter Universal Intercom Pairing mode. Please refer to section 14.6, “Universal Intercom Pairing” for more details.
    3. Perform the operation required for hands-free pairing on the non-Sena Bluetooth headset (refer to the User’s Manual for the headsets you want to use). The headset will automatically pair with a non-Sena Bluetooth headset when each is in pairing mode.

  • Huber Bauer
    Huber Bauer

    Dear Alex,


    Thank you for reposting the exact same steps from the manual. 

    The problem is that the Sena SF4 and the EXO will only find each other if the Sena SF4 is in the Phone pairing mode. 

    Do you have any advice for this case? 



  • Marek Grylewicz
    Marek Grylewicz

    I've got SENA SRL3, my partner's got EXO-CON. We have problem to pair together. I try to use Universal intercom mode but it isnt work. Any solution?


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