SRL Mesh 3 dropping out

Comments

9 comments

  • Extreme Ways
    Extreme Ways

    Hi. Having exactly the same issue with the same equipment. Have you had any success with this problem?

    1
  • Fire F4rt
    Fire F4rt

    Had same setup and same problem. I have to disable mesh and re-enable it, to get back to normal state.

    0
  • Extreme Ways
    Extreme Ways

    Thank you. This issue is not uncommon. Have created a ticket with Sena.

    1
  • Derek McDowell
    Derek McDowell

    Mine keeps dropping out too although at home with music playing it stays fully connected

    0
  • Fire F4rt
    Fire F4rt

    Did you get a response to your ticket?

    0
  • Extreme Ways
    Extreme Ways

    Hello,

    Yes. This was their response.

    If the firmware is up to date and there is no error, the mesh break may be in the antenna or the mesh button itself. In both cases, we would ask you to report the case to your dealer and claim your warranty.
    Please let us know if you have any further questions.

    Retailer contacted and is taking it back under warranty.

    0
  • Fire F4rt
    Fire F4rt

    LOL, the error is that the headset drops out partially from Open Mesh. The Button is not the case, because it drops partially and the same for the antenna. I hope for you that a exchange will help. I will ask my dealer also, but I don’t think that he is really happy about the tip from Sena

    0
  • Steven Dugan
    Steven Dugan

    Bought mine in January this year to go with my new gt air 3 helmet, had problems straight away with it kicking me out of mesh, having to turn mesh off then back on to come back in half way thru a conversation, went back to the retailer who got a replacement from Sena, guess what same problems only this time i was away with 7 others who are all on either sena or intercom, ruined my trip to be fair, didn't just go away to talk to myself missed out on so much of the conversations or having a laugh.

    0
  • Eric ringlander (riddlarn)
    Eric ringlander (riddlarn)

    Seems to be same problem I've got. Bluetooth intercom & music works flawless but open mesh dropps off seconds to minutes after connecting. Can instantly re-enter the group with no problem but keeps dropping out

    0

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