Only one intercom working on 20S

Ours were working great until this morning.  We got them for a 700 mile road trip we planned and left yesterday on. We've had them for a month to get used to them and no problems. Then after we got on the road today they started having a problem.  I can hear my husband but he can't hear me.  I've turned them off and tried again to connect the intercom without success.  If I hold it down for 6 seconds, it will tell me "intercom pairing" and then it fails/times out.  Any ideas?

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