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Sena 10U Intercom for a SHOEI Neotec helmet and the right earphone does not work and the left one is heard with saturation.

Dear, I bought a Sena 10U Intercom for a SHOEI Neotec helmet and the right earphone does not work and the left one is heard with saturation. I bought it in Cycle Gear (Miami). I am from Argentina. Please, tell me how I do with the equipment warranty.

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