Don't buy Sena - it is not working with apple !
Ive checked already 2 devices - 10U, 20S and maybe 8 apple devices.
All replicating the same error - you cant use voice control.
Short description:
- voice command starts on iphone initiated by sena device
- blue voice command screen is on - iphone listen to microphone in sena device
- process stops....
- when sena is connected to phone the same situation is going on if you initiate voice control from sena or directly by home button on iphone.
I reported it to service desk over 3 months ago.... they still ask me about resets and description what is not working.....
It is senseless - dont buy sena, from one point it has very very very small coverage as intercom - shortes i ever had (maybe 100meters no more).
From second point they don't care about service, about customers at all.
Im very disappointed - will never ever buy this crap - go for Midland is much better !!!
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Agreed. I will not purchase Sena again. I have 2 freewires, 1 prism, and 1 Srl. Cannot get the srl mic working with Harley boom, or the prism. Tech support has been useless, sending me wrong instructions, and asking same question multiple times in same email thread, same agent. I gave them a chance, and my $. Shame on me I guess...
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I am beyond upset and disappointed. I recently purchased the SRL (made specifically for the Shoei Neo 2 helmet) and it is useless. Music is clear although it disconnects and must restart by going directly to the phone which is pointless while riding.
The real problem is trying to receive or make calls...the mic doesn't work and the noise from the people on the other end is so distorted it actually hurts my ears. The same distortion also comes from Siri and she cannot hear my requests. Pointless and useless. I tried everything (resets, hard iPhone resets you name it). Nothing works and no response from Sena.
What sucks about this is the fact I now have a Shoei helmet make designed to use this unit so now I am out $$$ for both the helmet and this unit. Big mistake on my part.
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