• Boo Rules
    Boo Rules

    Welcome to the frustrating world of SRL/Sena support.

    I had the same problem with my SRL...the microphone would not work when I tried to use the phone (or Siri) plus the sound was so distorted I could not understand anyone I called.

    I tried every combination possible with factory resets, fault resets, unpairing/ name it.

    In the end I sent the SRL back to the place from where I purchased (Motocard).  They were great and sent me a new unit in a couple of days.  I tested the unit (not installed in my helmet) and the phone seems to work.

    It is worth noting that the first SRL unit I received needed the firmware upgraded to 1.0.3 - the replacement unit was already installed with the newest firmware so I suspect it was a newer unit that had fixed the phone flaws.  I will road test this weekend and hopefully it works.

  • F-2411


    Thanks for your answer.

    My microphone works but I don't know how to use SIRI using the intercom while my phone is in my pocket.

    I also bought my SRL from Motocard in Andorra.

    To get the multitask i downgraded from 1.0.3 to 1.0.2.

    I wait for the 1.0.4

    But do you know how to use SIRI from the SRL? without touching my phone? 3' on the middle button don't work

  • Boo Rules
    Boo Rules

    I can get Siri by pushing the middle button for 3 seconds. It's tricky because the buttons on the SRL are difficult to tell if you have them pushed all the way.

    I have ridden with my new SRL for about 15 hours now and so far it works.  If you keep having problems I suggest you send it back to Motocard as they quickly got me a new one to the USA within a week.



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