update firmware on 20s

Johnsutherin

October 30, 2019 17:33

Hello all, I am trying to update the firmware on my 20s. I have new computers so I downloaded the latest device manager from SENA site and when I open the Device Manager and connect my powered off 20s it says it is unrecognized. I have tried this on 2 different Macbook Airs (Mojava) and 3 different Windows 10 laptops and get the same result. I do not have the original USB Cable.

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  jrmarks7

  October 31, 2019 18:09

  same! I can't use the intercom either. Sucks on rides!! especially for $260 price tag. You'd think it would work seamless. Beyond frustrated!

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  Johnsutherin

  November 01, 2019 04:23

  I tried a 4th pc and an new usb cable and I finally was able to get the firmware installed. They did not make that easy for me.

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  Hyper Pete

  September 09, 2020 20:21

  https://community.sena.com/hc/en-us/community/posts/115010941326-Windows-10-will-not-allow-unsigned-driver-to-be-installed-

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