30k firmware update, device manager won't recognise unit

I know there have been a lot of others who have posted on this issue but I have no choice but to make another.

I'm running MacOS Catalina 10.15.3 and trying to update the firmware on my 30k from 2.3.1 to 3.0.1.

Device manager will not recognise the device, 'Cannot open USB [1][N]'.

I've tried every cable I have including the one that came with the 30K and I've tried all the other fixes from the many different posts around the net by others with the same issue.

This is endlessly frustrating, I'm not a computer scientist so I don't have the means to investigate it myself and I'm frankly fed up with Sena for not sorting an issue that seems to have been around for years.

Does anyone have a silver bullet before I dump my 30k in the bin?!?



Please sign in to leave a comment.