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50S firmware update / WIFI Adapter

I have spent half of my day trying to figure out how to update the firmware. I tried the WIFI adapter and i cannot get past connecting my 50S WIFI, figured app is not as updated as it should be let me try the desktop software. Failed to recognize device. Cannont open USB [1][N]. 

Is anyone else having the same problem or am i doing something wrong. 

please advice

TIA

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