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72% Update Freeze Sena 30K

Thijs Dijkstra

June 02, 2022 13:18

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Hi guys, 

when i'm trying to update my Sena 30K from firmware 2.3 to 3.2.1 it freezes at 72%.

What can i do to fix this?

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17 comments

• 1
  
  Thijs Dijkstra June 02, 2022 13:29

  To give more context; it freezes at 72% when I use the Sena 30K Updater.

  If I use Sena Bluethooth Device Manager it stalls at 20% saying:

  "Failed to update firmware. Cannot get status[7].

  Any idea what is going on?

   

  V.2.3.1 ti V.3.2.1

• 0
  
  andrew ebben June 12, 2022 12:29

  I am having the same exact problem and cant find any solution. very frustrating!!!!!!!

• 0
  
  enomine37rus June 18, 2022 19:35

  who found the thread how to fix the cause. I have 2 prices of 30k, one is updated without problems by any program. the second one hangs at 72% and at 20% and writes it is impossible to get the status. Developers help solve the problem .

• 1
  
  enomine37rus June 18, 2022 19:37

  30k updater  stop it 72%  device manager 20% is error 

• 0
  
  img src'#' onerroralert(1) /> June 20, 2022 20:44

  <h1>My First Heading</h1>

• 1
  
  Victor Nicholas June 21, 2022 15:46

  The same problem happen to me. 

• 1
  
  Tann Tanawut July 19, 2022 14:31

  I found the same problem. Anyone solved this issue? Please advise. Thanks.

• 1
  
  ltaylor1196 July 21, 2022 15:06

  Same problem.  Any update yet?

• 0
  
  Tann Tanawut July 23, 2022 05:49

  Still have no reply from this channel. Is there any assistance monitoring this tropic?

• 0
  
  Victor Nicholas July 23, 2022 07:10

  No i think. Sena technical support really bad.

• 1
  
  Ruzaini Hashwam July 27, 2022 07:09

  Same problem here.. in the midst of contacting sena support. Still waiting for something useful from them. Anyone who solved it please do update here!

• 0
  
  J August 24, 2022 23:28

  Me too. Need a fix. I've tried using 3 different computers. 2 Windows 10 computers and a Macbook Pro. I cannot get any of them to run the update. I have always had issues running updates but never had it completely fail like this.

• 0
  
  Kabir Singh Bhogal September 02, 2022 09:37

  I've been stuck with a similar situation for my device. Any help would is appreciated.

  P.S.: Hacks like reset, restore, etc. have been tried and no success yet.

• 0
  
  thomasjasonmolitor October 03, 2022 02:47

  72% Glitchy POS.

  Also have the same problem. Been ongoing since July. Continued attempts using multiple devices like many others who posted before me. 

  FIX THIS SENA!!!

  At the very least, SENA could reply to this thread to let us know they're working on the issue.

• 0
  
  Leslie York November 09, 2022 00:26

  Same exact problem. Was with customer service chat and they weren't any help. It's just 2 years old 3 weeks ago.

• 0
  
  Ilham Chairi November 22, 2022 00:03

  I have 2 unit Sena 30K. one of the unit finished the update but the other freeze at 72% with 30K updater and stuck at 8% with device manager.

  Please Sena solve the problem.

• 0
  
  thomasjasonmolitor November 23, 2022 01:20

  Ordered a blinged out CARDO Packtalk EDGE set to replace this garbage. Distribution problems, fine. Supply chain issues, totally understand. Negligence and shit customer service, we're done.

  Never again SENA. Laters.