Ken Gillett
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Good question.
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I cannot disagree that the basic design is not good and Sena have not done enough to rectify the problem nor to look after their customers, but I am still using the very first unit I bought as soon...
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Also, what is the visor attachment system? I've been using Shoei for many years and their system is simply streets ahead of everyone else. How does the Sena helmet visor attach and pivot and how is...
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Which part of spring would that be? Can you be a bit more precise?
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I suspect the 20S is not actually powering itself down. If that were the case, there would almost certainly be the usual voice warning prompt. I suspect it is simply crashing, hence the multiple bu...
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I have sen this on a 20S with firmware 1.3, but another still on 1.1.1 is perfect. Is this perhaps a problem introduced with the later firmware? We'll be testing to see, but is anyone suffering thi...
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I have to say I've not experienced any breakage with either the SMH10 previously, or yet with the 20S, but they can sometimes be tricky to latch. I always put the helmet on a flat surface when moun...
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Sena (USA) sold me a replacement shell. Can you PM Dean?
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I've not yet been able to try the 20S, but the above is a bit worrying. After trumpeting the improved audio quality of the 20S to hear that some are finding it worse than the SMH10 is not good news...
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Annoyingly I've just received confirmation that the 20S delivery has been delayed in Belgium and will not be here till next Wednesday. But we set off on our trip tomorrow, so we'll have to do witho...