James Avery

1. Community
2. General Discussion
3. Is the 20s waterproof?

Thought I'd add to this: here is part of my conversation with Sena earlier today:     Agent 13  Sena Technologies Help Desk Hi James,Thank you for contacting SENA Tech Support!Sena 20s ...

1. Community
2. Tips & Troubleshooting
3. SMH10 Why am I getting a near constant (and VERY annoying) Click Click Pop Pop sound in my SENA SMH10 headset??

Brand new 20s here. Intercom and phone calls cause very loud popping/cracking/popcorn/bubblewrap sounds for the person who is listening on the other end. Defective microphone on the 20s perhaps? I ...

1. Community
2. Tips & Troubleshooting
3. SMH10 Why am I getting a near constant (and VERY annoying) Click Click Pop Pop sound in my SENA SMH10 headset??

Hey Sean. Just saw your message and had to reply!Get an exchange as soon as you can! I bought two Sena headsets (The 20s and 10c) and had the exact same issue as you. I got Amazon to exchange the 2...

1. Community
2. Tips & Troubleshooting
3. SMH10 Why am I getting a near constant (and VERY annoying) Click Click Pop Pop sound in my SENA SMH10 headset??

Also, I forgot to mention, it's likely that only one of your devices is causing the crackling issue. Try making a phone call using one of your devices and see if the person on the phone can hear th...