
Christophe Larrosa
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Recent activity by Christophe Larrosa-
Well, there's not much you can do except applying a good amount of force and hoping it does not break... And then you will have to basically leave it in place for fear of breaking it the next time ...
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You would think that Sena would have communicated on this thread to let us know of the redesign...
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The problem is with the locking mechanism in general and, from what I can gather on this thread, manifest itself in different ways. The mechanism is poorly designed and also poorly manufactured (to...
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Don't hold back Mike, tell us exactly how you feel... :-)I totally understand your frustration. In my experience it took Sena several days to respond to the ticket but once they did the communicati...
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Great! Just received the replacement... I sent back the whole Dual Kit and what I got back was the same box, the contents of which were stripped of both clamps and main units. Alongside was 1 unit ...
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Ha ha ha... Sorry, I'm just laughing at the pic, because mine was even worse as I had a green rubber band looped in there instead of your rather tidy zip tie.I totally understand your disappointmen...
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Alright, I have opted for an exchange. I'm giving the 20S another chance, especially in view of the 2-year warranty, as mentioned above by another poster, and also because the response from Sena ha...
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Ha ha ha... And I have looped a rubber band around mine to make sure it does not open in 2 and stays in place. Still... unacceptable on such a product.
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It's such a shame really. I would really like the 20S to work! But I'm really leaning towards a straight return as opposed to an exchange, as there is obviously an issue with the design/quality/man...
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Well, I actually discovered this morning that the unit I manage to lock onto its base (and that I vowed to never touch again) is actually broken. One of the anchor points at the front is broken, so...