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SMH10 - Error Message - “Failed to recognize device... cannot open USB” during a firmware update.
To begin with, the headset will need to be charged long enough so that it will power on as it would when it’s functioning normally. 1. Unplug the headset from your computer. 2. Restart the Sena Dev...
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SMH10 - Powering On and Off
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20S - Explaining Multitasking
One of the features introduced in the Sena 20S is Audio Multitasking. Audio Multitasking allows you have an intercom conversation while listening to music, the FM radio, or GPS directions at the sa...
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Prism Tube - How To Transfer Files To Your Computer
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Prism Tube - How To Record Video
This video shows how to use the Record feature for the Prism Tube.
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Prism Tube - How To Use the Microphones and Speaker
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20S - Audio Multitasking
This video discusses Audio Multitasking.
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20S - Error Message Appears When Installing the Sena Device Manager on a Mac.
By default Apple has changed the security settings to only allow installation of apps from the Mac App Store and identified developers. To change this permanently or temporarily go to System P...
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20S - Downloading and Installing the Sena Device Manager.
1. Visit our main page http://www.sena.com/. 2. Highlight "Support" in the top menu and click on "Software" to go to http://www.sena.com/software/#device-manager. 3. Click on th...
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20S - Using Smartphone App.
How do I use the SmartPhone App for the 20S? 1. Pair and connect a Sena 20S to your iPhone or Android phone using the instructions in the Mobile Phone Pairing section found in the User’s Manual fo...