SanDisk Disclaimer for Prism Tube

Jonathan L.

16 de junio de 2017 22:32

I hereby request for a disclaimer on your Prism Tube products and/or website, to warn (potential) buyers to avoid using SanDisk micro-SD cards for this specific model. 

Apparently SanDisk cards make for a lot of troubles trying to keep your recordings intact (.MOV files will almost always turn out to be corrupt). 

This issue does not seem to persist with another manufacturer's cards (such as Lexar). 

Unfortunately, due to lack of any such disclaimer, I was not aware of this and had bought a SanDisk Ultra PLUS HC-1 32GB micro-SD, which turns out to be unusable with this product. 
After a lot of research on the internet, it became apparent that other users have the same issue when also using SanDisk cards. 

One in particular would be https://www.youtube.com/watch?v=Zfpz2ruIBJg&lc=z13ruhqjbp3qj1x0323kg5jxyorttv3zm04.1497044017182944 although there are other examples out there. 

It would be great if people were made aware of this issue, avoiding extra costs and time. 

I am not looking for any refund of any kind, but would rather warn people to avoid the extra costs and having to go through the trouble of finding a solution or perhaps even give up on an otherwise great product. 

Thanks for the consideration. 

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  John Show

  19 de junio de 2017 11:32

  When i was have SanDisk micro-SD i used him a lot, and after 3 month he died. I couldn't save even a few bytes from it. I even wrote small request to company with my case study helper. But they answer that its unreal with file system which on micro-SD

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  dgrimmy

  21 de junio de 2017 03:30

  Google SD cards and dash cams.  There is a lot of info out there about which SD cards should not be used for any type of constantly recording application (surveillance).  Also, many suggestions as which are good to go...

  SD cards WILL wear out with the constant writing required by video capture devices.  You should expect to format them regularly and to replace them as needed.

  Some SD manufacturers (like Samsung) despite using the higher quality components and having a decent reputation, outright state that they will not honor warranty claims for cards that have been used in video capture devices.

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