20s audio volume (music playback) gets louder on its own all the time
I'm losing my mind with this 20s. It is possessed. Here is the scenario.
I have one 20s unit and two clamp kits (one for my full face and another for my 3/4).
When the 20s is connected to the full face the audio volume stays consistent.
When its on the 3/4 helmet I can put the volume at a very low level then little by little as I am riding it gets louder and louder until I get the double beep because I am at max volume. So I lower it down and then it creeps up on its own again. It's very annoying. This is only happening with my music playback, GPS and intercom are not being affected. This is what I have done so far to try and fix it
1. Tried the unit with smart volume control enabled and disabled. Either way it does it.
2. Rebooted the device every way possible.
3. Up to date on firmware's and have even gone backwards with firmware's.
4. Exchanged the 20s for another one
5. Exchanged the clamp for another one.
And it is STILL doing the same thing only on the 3/4 but not on the other.
Is the wind hitting the volume dial and creating a pinwheel effect on my 3/4 due to the location of the clamp? I have no idea but I want to smash this thing with a hammer at this point.
Anyone else dealing with this issue and is there a solution?
Thanks!
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Hello Frank,
That's exactly the same problem I have with FM radio. But I have this with my 3/4 helmet and also with my full face helmet. And this issue does not happen every ride.
SENA 20s was already replaced by a new one but the problem still exists. Now I did a downgrade from 1.7.5 back to firmware 1.7.2. - since three days it did not happen again but I will go on testing.Did you already use some tape to fix the jog dialer to exclude or confirm the wind hitting the volume dialer (jog dialer)?
Please let us know your further experiences. Thanks!0 -
I agree it's very random on when it happens which is why so hard to diagnosis.
I do have to mark a spot on the jog dial to see if it is moving because of the wind. When I do that I will report back
Thanks
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My bet is that the jog dial is hitting your coat collar or shoulder pads. I had the same issue for awhile, freaked me out!
What happen is it brushes the jog dial when you turn your head.
Check it out and see if thats whats doing it
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um yeah, uh no, it's not that.
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did you suss it out? I randomly get same on a 10S
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I have a SENA 20S EVO that came with my new Harley .. First season on the new bike and I have the same problem... Constant Issue. I'm surprised reading these post that a fix has not been discussed! Where is SENA on this????? My issue is on a full faced helmet Not very happy with the issue. Looking for some help!
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