Hi all,
I hope you can help me. The helmet (new) is trying to update from v1.0.4 to version 1.1 (via. Wifi). The helmet is properly connected to the network and the update page on the phone is called, but it the progress of 0% (0/6) does not change. I have already reset the helmet and also reset to factory settings. I have also tried to update the helmet via other devices. Unfortunately, none of this has worked so far. Does anyone of you still have an idea what I can do?
there is something weird going on atm with the Impulse and its software versions... at work atm and no access to my research on the details of the update process and how the app communicates with the wifi part. (i found a way to takeover that part via a stupid exploit and pulled the binaries off it to dig deeper into it, they changed something on that recently and that detail matters on why the update could fail since the newer version looks at a different location for the indexes and there is a weid difference)
will post the magic for the information needed once i can access my notes
Hi Tom,
Thank you very much for your answer, so as I understand it, the cause of the problem is not the helm itself but on some (software) adjustment or error made by Sena itself recently.
connect with your PC to the WiFi provided by the Impulse and then load following addresses and then post the output. that tells me the relevant versions (and yes, the app uses those addresses, too for its purpose). Then i can crossreference into my archives and maybe reproduce the bug.
https://10.42.0.1/cgi-bin/query.cgi?cmd=cradle_fw_version&authkey=lZthO3fqhDgrAnNq5mkVpr4asS2ayCjo
https://10.42.0.1/cgi-bin/query.cgi?cmd=app_version&authkey=lZthO3fqhDgrAnNq5mkVpr4asS2ayCjo
https://10.42.0.1/cgi-bin/query.cgi?cmd=bt_fw_version&authkey=lZthO3fqhDgrAnNq5mkVpr4asS2ayCjo
Hi Tom.
these are the Logs from your listed links.
SUCCESS|1.0||5
SUCCESS|ap_util.capp|1.0rc1sena_service.capp|1.0rc1query.cgi|1.0rc1
SUCCESS|1.0.4||3148|de
got to crossreference my research again to see if it is using the old or the new indexes (my impulse is "freezed" onto the old wifi-part firmware since i prevent it from reaching the real sena servers, useful for messing around with stuff).
No weird shenanigans with the versions at your case since you are on wifi-part 1.0. Trying to get a way to extract the logfile atm but that fails in a weird way on automating it
Got it. https://github.com/masterX244/SenaLogGrabber
download this as zip and then run the batch file. YOu need to enter the IP address that the impulse uses while in your home network. Do that right after a failed install attempt.
Hi,
ich had the same problem.
SUCCESS|1.0||5
SUCCESS|ap_util.capp|1.0rc1sena_service.capp|1.0rc1query.cgi|1.0rc1
SUCCESS|1.0.3||3148|en
What can i do ?
P.S. I have a MAC system. Can I use the above file ?
I decided to send the Helmet back and orfered a new one. It will arrive next week. I will try to Update the new one and let you know if it work. Fingers crossed ! Thanks so far for your great support. Much appreciate it.
I just got enough time for digging deeper on stuff like that (thats why i use that unorthodox method of debugging (by abusing a bug for extracting logs), no way for me to use the internal methods that Sena got.
IT guy with too much time at the evenings (especially in winter)
I already have my second helmet and it has the same problem again. Sena support has also only written that I should have the helmet replaced. Somehow also no solution if you do not get the problem under control ;(
Hello, did anyone find a solution for this problem ? I am in the exact same situation .
thanks much for any help.
Hi Tom,
this is what I get :
SUCCESS|1.0||5
SUCCESS|ap_util.capp|1.0rc1sena_service.capp|1.0rc1query.cgi|1.0rc1
ERROR|No device is connected
did not try your fix yet as I'm not sure it applies to me.
tks
Gilles Coccoli Your case is weird since it shows "no device connected"... from logic that should be impossible since the cradle and the main chipset are on the same logic board..... And my tool linked is not a fix, its a quick and dirty thing to grab a hidden internal logfile from the wifi part.
Hi Tom, tks for your prompt return.
Connected to the Sena WIFI I consistently get no connection Error. I guess it is not a good news if it is an internal problem.
Will see what Sena says.
Tks