SRL-Mesh firmware upgrade
Hi
i am new to this communication system. but Sena give me following error message
fail to regognize device. cannot open USB
wht shall i do?
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What cable are you using?
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Using original cable
but the instruction say that i should not press cancel.
but it don't dissapear
Dere is a blue light in the controller. I think it's the reset
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the cable with the "fat" usb plug wont work. Its the wifi-adapter which does not allow updating from your computer,its intended to be used as a charging cable that handles updating itself (you set it up with the sena app when its plugged in) but its a PITA to set up. Use a regular usb-a to usb-c cable.
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I have to same issue and a standard cable doesn't help. Software cant recognise the hardware. "Cant find the USB" error too.
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Bought SRL Mesh today and have the same problem. Have used different cables and different usb ports on my pc. Nothing works. Anyone have a solution?
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I think in the end the only thing that worked was using the original cable. Generic cables dont work for sone reason. Tech support was basically non existent and very slow. Can’t remember if software links they provided made any difference but I think not. Cable was the key.
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Thanks Andrew. I have now got it working using a USB 2.5 socket
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I have a SRL Mesh and have found for the Firmware Device Manager. I have to turn on the helmet and the connect the USB-C cable from the computer to the helmet Then the helmet turns off, and when I press next in the Firmware Device Manager everything works as it should.
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it seams to only work with a usb A cable.
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Concur
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