Bluetooth between Sena and action cams like Insta360

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53 comentarios

  • Valentin
    Valentin

    roup of 2,7k members https://www.facebook.com/groups/aatbg/ We have alot of sena 50s and cardo communication devices but with those issues we may sell sena and swap to cardo in future

    Issues so far:

    • no waterproof 50s
    • lack of integration with insta360
    • cannot split the speakers to the external gropro mic so we vlog with mesh ( cardo has it )
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  • johncoyle01
    johncoyle01

    Response from insta360 on two items i'd raised on X3

    1. Only supporting one Bluetooth connect: Wireless mic connected via bluetooth disables the remote connection - required for gps data

    2. Sena compatibility 

    Least Insta360 respond!

     

    Hi there,
     
    Thanks for contacting Insta360 Technical Support.
     
    We're sincerely sorry for the inconvenience you've experienced. We understand how important it is for our devices to work seamlessly with various accessories, especially for users like yourself who rely on them for content creation.
     
    At this time, X3 camera does not support simultaneous connections with both Bluetooth headphones and a GPS remote. I deeply regret that this limitation affects your ability to use the camera as you intended. Please be assured that I will pass along your feedback to our Research and Development team for their consideration. They are always looking for ways to improve our products and address the needs of our users.
     
    Regarding the compatibility issues with the SENA 50s and SRL3, we have received similar feedback from other users and have already communicated these concerns to our higher management. In the meantime, I recommend keeping following our official channels for announcements regarding future updates.
     
    Your satisfaction and the quality of your experience with our products are of utmost importance to us. We truly appreciate your patience and understanding as we strive to resolve these issues.
     
    Best regards,
    Wendy
    Insta360 Technical Support

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  • Michaeljonathanfink
    Michaeljonathanfink

    "At this time, X3 camera does not support simultaneous connections with both Bluetooth headphones and a GPS remote. "


    Darn it!   That's a hardware limitation and, for those of us using the BT remote on a motorcycle, kind of the end of the story for using the Sena to improve the audio.   Oh well, it was/is a good idea, maybe the X4 will have 2 radios to support this use case.

    Agreed, at least they answered; I can stop hoping/waiting that a fix will be coming.   :(

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  • Michael Provenzale
    Michael Provenzale

    @johncoyle01 Does that mean that the 50S should work if not using the GPS remote?

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  • johncoyle01
    johncoyle01

    @Michael Provenzale no the 50s still wont connect to the X3 from what I have seen - just tried the firmware v2.4 on sena 50s. the dual bluetooth connection query on the x3 was I had the dji mic 2 connected and wanted to keep with remote also connected. 

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  • Bugrahan Duran
    Bugrahan Duran

    Another solution would be a microphone adapter for insta360 x3 that will work with Sena. There are tons of brands that make wireless microphones for insta360 products. Why not make one for the intercoms? I would buy it!!!

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  • Vasileios Andronis
    Vasileios Andronis

    @Bugraham Duran That is the point of this post my friend. We don't want extra adapters and cables and anything else in our hemets. We paid for expensive devices like insta360 and Sena intercom for that reason. They supposed to do that job.

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  • Aless
    Aless

    Hello everyone,

    I am another (still) Sena owner who registered here specifically because of this problem.

    I have the Insta360 One RS and the Sena SF4. When I activate pairing mode on the Sena and then select the Sena on the Insta360, the Sena says "Connected" but the connection animation on the Insta360 keeps loading. It doesn't work with a Sena 30K either.

    As one user has already written here, I also suspect that the last step of the connection handshake is missing on the Sena. This is really a problem for Sena, because more and more people are switching to Cardo, both in my circle of friends and well-known YouTubers, who now advise against Sena precisely because of this problem. These well-known YouTubers have tens of thousands and hundreds of thousands of clicks.

    Perhaps Sena thinks that this does not affect so many people and therefore does not fix this bug. But I can say with certainty that it affects a lot of people and sooner or later Sena will be history, because the negative purchase advice remains on the Internet and there are more and more of them. 

    This thread is now over half a year old and still the problem has not been fixed. There has also been no response from Sena support for a long time.

    It works with the competitor Cardo. I will be switching to Cardo soon, because apparently they are not looking for a solution.

    Sena, do you have an update?

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  • David Worm
    David Worm

    Yeah, I can see that movement too. More and more german Moto Vloggers are now using Cardo devices for that very reason.

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  • Robin Bonathan
    Robin Bonathan

    David Worm - which cardo models ?

    So where are we on this ?

    I have a shoei Neotec II helmet which will accept the SLR 2 headset.

    I want to be able to record audio onto my insta360 X3.

    Is this possible or not ?

    I dont want to drop 300 plus euros on something that does not work.

    thanks

     

     

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  • johncoyle01
    johncoyle01

    Robin Bonathan I have the Shoei GT Air 3 and the Sena SRL 3 headset and I cannot get it to connect to the insta 360 x3 - using the airpods bluetooth option on the x3. Tried all the options in https://firmware.sena.com/senabluetoothmanager/UsersGuide_SRL3_1.0.0_en_230512.pdf to no avail. 

     

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  • Robin Bonathan
    Robin Bonathan

    johncoyle01That is disappointing.

     

    I think I will look at the cardo models.

     

    thanks

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  • David Worm
    David Worm

    Robin Bonathan thats the Cardo Packtalk Edge

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  • Robin Bonathan
    Robin Bonathan

    David Worm, ok thanks

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  • Robert Mitchell
    Robert Mitchell

    Anybody try SENA with the new insta360 x4??

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  • Robin Bonathan
    Robin Bonathan

    i would like to know as well.

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  • johncoyle01
    johncoyle01

    No tried the x4 as was holding off to confirm if it supports simultaneous connection of two Bluetooth devices - remote and headset.

    On the Sena support I did notice the following on their x4 page
    Bluetooth Devices as supported devices:

    Motorcycle Bluetooth Headsets:
    SENA: 50S, ST1, 10S
    Cardo: PACKTALK EDGE
    Airide: G7+
    ASMAX: F1
    Lexinmoto: G4
    Vimoto: V9S, V9X

    Other Bluetooth Headsets:
    AirPods Pro (2nd generation), AirPods (3rd and 2nd generation)
    Samsung Galaxy Buds2

    Under “view more specs”
    https://store.insta360.com/product/x4?gad_source=1&gclid=CjwKCAjwrIixBhBbEiwACEqDJa8uU8Jh8TpN_1xkXuP1ND4qsIkMPy_DJ66WlEI7qRavx45AyUC6bhoCdC0QAvD_BwE

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  • Michael Provenzale
    Michael Provenzale

    @johncoylep1

    I confirmed what you found on their official page, and if that's the case then insta360 needs to update the X3 software in order for it to work with the Sena (imo)

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  • Ralf
    Ralf

    johncoyle01 Robert Mitchell Robin Bonathan
    As I mentioned in a comment earlier already, I can at least confirm that it is working with the Insta360 Ace Pro. 
    So I just expect that it's working with the X4 as well.
    Why there is no firmware update for the X3 (and X2) for the same support ... I'don't know.

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  • Robin Bonathan
    Robin Bonathan

    Probably trying to get people to upgrade to X4.

    That's not happening here as only got X3 at Christmas.

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  • johncoyle01
    johncoyle01

    With regards the dual Bluetooth connect insta came back with the following confirmation.

    Hi there,

    After confirming with our engineering team, the X4 camera supports connecting to the Bluetooth headphones and the GPS remote at the same time.

    Feels like a hardware limitation on the x3, rather than firmware but speculation on my part here.

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  • Michael Provenzale
    Michael Provenzale

    Curious why the X3 works with a instamic but not the sena?

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  • Michael Provenzale
    Michael Provenzale

    Any updates on this? I suspect it is more on insta360 since the X4 reportedly works with the 50 series but the X3 does not...unless the updated insta360 firmware remedied that. Has anyone tried recently?

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